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We agreed on a fixed price to install Velux skylight windows. I specifically asked if everything will be installed according to Velux warranty rules which clearly mentions windows have 10 year warranty if they are installed within Velux frames and other accessories. On the first day, without asking me they started to install on top of existing 30year old frames. When I told, I want it to be installed completely with all the parts, one worker started cursing and hitting to the walls. Then, I was asked to not interfere and let them work. So, they installed everything within 2 full days and 2 times more for 20 mins to paint and put gips. They told me it would take 5 days before starting to work and that is why I asked for a fixed price. When I told that 'you cut corners and did not install within warranty rules of Velux, I want to pay by hour you worked', I got a reply I am not fair, windows are not leaking so it is properly installed for them. This is the experience I got with this company so never recommend them.
– Korhan (2021-10-15)